Electronics & Accessories | Dell USA (2022)

Footnotes

* Device comes with Windows 10 and a free Windows 11 upgrade or may be preloaded with Windows 11. The Windows 11 upgrade will be delivered to qualifying devices late 2021 into 2022. Timing varies by device. Certain features require specific hardware (see aka.ms/windows11-spec).

* Returns: The 30-day return period is calculated from invoice date. Exceptions to Dell's standard return policy still apply, and certain products are not eligible for return at any time. See dell.com/returnpolicy.

* Offers subject to change, not combinable with all other offers. Dell may impose a purchase quantity limit (for example, 5 units per order). Taxes, shipping, and other fees apply. Free shipping offer valid only in Continental U.S. (excludes Alaska and P.O. Box addresses). Offer not valid for Resellers. Dell reserves the right to cancel orders arising from pricing or other errors.

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* Rewards 3% back excludes taxes and shipping. Rewards are issued to your online Dell Rewards Account (available via your Dell.com My Account) typically within 30 business days after your order’s ship date. Rewards expire in 90 days (except where prohibited by law). “Current rewards balance” amount may not reflect the most recent transactions. Check Dell.com My Account for your most up-to-date reward balance. Total rewards earned may not exceed $2,000 within a 3-month period. Outlet purchases do not qualify for rewards. Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers and rewards subject to change without notice, not combinable with all other offers. See Dell.com/rewardsfaq. $50 in bonus rewards for Dell Rewards Members who open a new Dell Preferred Account (DPA), or Dell Business Credit (DBC) account on or after 8/10/2022. $50 bonus rewards typically issued within 30 business days after DPA or DBC open date.

^DELL PREFERRED ACCOUNT (DPA): Offered to U.S. residents by WebBank, who determines qualifications for and terms of credit. Taxes, shipping, and other charges are extra and vary. Payments equal 3% of the New Balance or $20, whichever is greater. Minimum Interest Charge is $2.00. Rates range from 19.74% - 29.99% variable APR, as of 07/29/2022, depending on creditworthiness. Dell and the Dell logo are trademarks of Dell Inc.Six and twelve months special financing offers have different minimum purchase requirements. [See Dell.com/nointerestdisclosures for important financing details.]

^DELL BUSINESS CREDIT (DBC): Offered to business customers by WebBank, who determines qualifications for and terms of credit. Taxes, shipping and other charges are extra and vary. Minimum monthly payments are the greater of $15 or 3% of the new balance shown on the monthly billing statement. Dell and the Dell logo are trademarks of Dell Inc.Three-month special financing is available on select purchases (a minimum purchase may be required). [See Dell.com/DBCDisclosures for full promotional conditions.]

Accessibility Statement for Dell Technologies USA

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Celeron, Intel, the Intel logo, Intel Atom, Intel Core, Intel Inside, the Intel Inside logo, Intel vPro, Intel Evo, Intel Optane, Intel Xeon Phi, Iris, Itanium, MAX, Pentium, and Xeon are trademarks of Intel Corporation or its subsidiaries.

NVIDIA, the NVIDIA logo, GeForce, GeForce RTX, GeForce MAX-Q, GRID, SHIELD, Battery Boost, CUDA, FXAA, GameStream, G-Sync, NVLINK, ShadowPlay, SLI, TXAA, PhysX, GeForce Experience, GeForce NOW, Maxwell, Pascal and Turing are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries.

*IDC Whitepaper “Optimizing Performance with Frequent Server Replacements for Enterprises” commissioned by Dell Technologies and Intel, March 2021. Results are based on interviews with 18 IT practitioners and decision makers at midsize and large enterprises and a web survey of 707 IT practitioners and decision makers at midsize and larger enterprises using Dell Technologies server solutions across 7 industries. See full whitepaper: https://www.delltechnologies.com/resources/en-us/asset/white-papers/products/servers/server-infrastructure-resiliency-enterprise-whitepaper.pdf

Back to School Offer Terms: Purchase select1 Inspiron and G Series laptop or desktop or any S series, SE series, Alienware, or Dell Gaming (G) series monitor between 7/25 at 6am ET and 9/22 6am ET and receive 6 months of the Disney Bundle on Dell when you subscribe to the Disney Bundle. Limit one code per customer. Offer applies to purchases on Dell.com only. Offer excludes Doorbusters/Limited quantity deals, Limited-Time Sale and clearance. Not valid for resellers and/or online auctions. Items may ship separately. See Return Policy.

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Purchase select2 XPS or Alienware laptop or desktop between 7/25 at 6am ET and 9/8 6am ET and receive a free mouse (Model MS3320 with XPS, Model AM610 with Alienware) and 6 months of the Disney Bundle on Dell when you subscribe to the Disney Bundle. Limit one code per customer. Offer applies to purchases on Dell.com only. 1 year of Premium Support Plus or Pro Support Plus also included. Offer excludes Doorbusters/Limited quantity deals, Limited-Time Sale and clearance. Not valid for resellers and/or online auctions. Items may ship separately. See Return Policy.

Offer valid only for customers who (1) make a qualifying purchase directly at Dell.com between 7/25 at 6am ET and 9/22 6am ET, (2) are residents of the United States who are 18 years of age or older, and (3) are new Disney Bundle subscribers or returning Disney Bundle subscribers without an existing subscription to any of the Bundled services. If you have an existing subscription to The Disney Bundle, Disney+, ESPN+, Hulu (ad-supported), Hulu (No Ads), and/or Hulu + Live TV, you are ineligible for this offer. After 6 month promotional subscription, The Disney Bundle auto-renews at the then-current monthly price (currently $13.99/month), and you will be charged each month until canceled. Cancel any time, subject to terms. Cancellation will be effective at the end of your promotional period or billing period. No refunds or credits for partial months or years. Valid payment method required to redeem offer. Must redeem offer code by 12/31/22 11:59 pm ET. Offer cannot be combined with any other promotional offer or pricing and is not redeemable for cash or any other goods or services. Offer limited to one per customer. Dell reserves the right to modify or cancel the offer at any time. Offer is nontransferable and cannot be sold or shared, and offer code is not valid and will not be honored if obtained from any third party. Any Hulu plan switch after redemption of this offer will result in forfeiture of the promotional period.

Includes Hulu (ad-supported) plan. Access content from each service separately and select ESPN+ content via Hulu. Location data required to watch certain content. Subject to The Disney Bundle Terms. [Additional eligibility rules and terms apply.] © 2022 Disney and its related entities.

1Included with: Inspiron 16 Plus (7620), Inspiron 14 Plus (7420), Inspiron 14 2in1 7425, Inspiron 14 2in1 7420, Inspiron 16 2in1 7620, Inspiron 14 5000 (5425), Inspiron 16 5000 (5620), Inspiron 16 5000 (5625), Inspiron 15 3000 (3510), Inspiron 15 3000 (3511), Inspiron 15 3000 (3525), Inspiron 14 5000 (5410), Inspiron Desktop (3910), Inspiron 27 7000 All-In-One (7700/7710), Inspiron 24 5000 All-In-One (5410/5415), G15 Gaming Laptop (5525), G15 Gaming Laptop (5520), G16 Gaming Laptop (7620).

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2Included with: XPS 15 (9520), XPS 17 (9720), XPS Desktop (8940/8950), Alienware M15 R7 Gaming Laptop, Alienware M17 R5 Gaming Laptop, Alienware X15 (R2) Gaming Laptop, Alienware X17 (R2) Gaming Laptop, Alienware X14 (R1) Gaming Laptop, Alienware Aurora R13 Gaming Desktop, Alienware Aurora Ryzen™ R14 Gaming Desktop.

*Expedited Delivery: * Expedited Delivery not available on certain TVs, monitors, batteries and adapters, and is available in Continental (except Alaska) U.S. only. Other exceptions apply. Not valid for resellers and/or online auctions. Offers subject to change, not combinable with all other offers. See Dell.com/rewardsfaq.

* Accidental Damage Service excludes theft, loss, and damage due to fire, flood or other acts of nature, or intentional damage. Customer must return damaged unit. Limit of 1 qualified incident per contract year. See dell.com/servicecontracts.

FAQs

How long to get a refund from Dell? ›

Please be advised that it may take up to 10-15 business days from the date the order is received back at Dell for you to get the money credited back to the original method of payment.

How to return things on Dell? ›

How to Return a Product: Before returning a product, you MUST first contact Dell customer service and obtain a Credit Return Authorization (CRA) number before the end of the applicable return period. Dell will not accept returns without a CRA number.

How do I contact Dell order Support? ›

If you decline all or some non-essential cookies, this may impact your site experience and our ability to provide certain services, features or offers.
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Consumer & member purchase sales support (phone)
Home & home office1-877-717-3355
Member purchase program1-800-695-8133
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How do I check the status of my Dell refund? ›

Follow the status of your Return by entering your Dell Order Number or Dell Purchase ID above and click on View Return Details from the Action Menu.

Will I get full refund if I cancel Dell order? ›

You may cancel within 14 calendar days, and if you have requested or accepted performance of the Service, then you will be refunded pro-rated based on the Services performed until your product is received back at Dell.

Do Dell give refunds? ›

Refund Policy

If the Product delivery takes more time than promised, then the customer can cancel the order and the full amount will be refunded to customer within 14 working days. Dellstore do not take any responsibility of a delay in refund due to the delays made by bank, calamities or national holidays.

Can I return my new Dell laptop? ›

You may return eligible products for a credit or a refund of the purchase price paid, less shipping and handling, and any applicable restocking fees, as set forth in detail in the U.S. Return Policy below. This return policy applies only to purchases directly from Dell by internet, phone or the Dell online store.

Can we return Dell laptop? ›

9.2 If you are an end user customer and wish to return a product that you have directly purchased from Dell in India, we are happy to offer an exchange or refund, provided the products are returned to Dell within 14 calendar days from the date of delivery.

Can I return an opened laptop to Best Buy? ›

Yes, if you have the laptop shipped and you decide it's not to your likings you have 15 days to return or exchange the laptop.

How do I claim my Dell warranty? ›

Dell Warranty Information (Official Dell Tech Support) - YouTube

Is Dell support 24 hours? ›

Contact with Sales Advisor

Email to a Dell Expert and get response back in 24-48 hrs.

Does Dell offer free tech support? ›

Should the system develop a fault, Dell can place a service technician at the customer's location after completion of telephone-based troubleshooting process. Dell offers comprehensive free online assistance at //support.euro.dell.com.

How long does Dell order take to confirm? ›

You should receive your order confirmation e-mail within up to 48 hours after placing your order.

How can I track my order from Dell? ›

To see the status of your entire order and verify if there are additional packages still in transit, you can check your order status by entering your order number or Dell Purchase ID above.

Where do I find my Dell account number? ›

Your 19-digit account number can be found on your monthly statement or by logging into your online account at www.dell.com/dfs.

Can we cancel Dell laptop order? ›

What is Your Right to Cancel? Dell will accept Cancellation and Returns within 14 days of delivery of your products, purchased directly from Dell. Please note that the right to cancel applies only for orders placed on www.dell.com and a restocking fee will apply.

What is Dell's return policy on monitors? ›

The Dell return policy includes a 30-day return period that applies to most products purchased directly from Dell. Before you do anything, you must call Dell customer service and acquire the Credit Return Authorization (CRA) number.

What is the warranty period for Dell laptops? ›

Most Dell products, including computers, laptops, and computer accessories come with a standard one-year warranty.

How do I avoid Dell restocking fee? ›

If you purchase a Dell Outlet electronic device or accessory but then decide that it is not for you, you can send it back. Do it within the first 30 days to get a full refund and free shipping! In this case, Dell will waive the restocking fee.

How do I return a laptop to Costco? ›

Products purchased at a Costco location need to be returned at the returns counter at any Costco warehouse. Items ordered online can be returned at any Costco warehouse -or- you can initiate a return through Costco.com. Accepted payment methods differ online and in the warehouse.

How do I complain to Dell customer service? ›

Call customer support if you would like our friendly agents to help you resolve an issue with your order.
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Call.
DepartmentHours of OperationPhone Number
HomeMon – Fri, 9am – 6pmToll Free: 1800-425-2067 Toll: 080-2510-8067
WorkMon – Fri, 9am – 6pmToll Free: 1800-425-4051 Toll: 080-2510-8035
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