Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (2022)

I’ll be honest, I always liked the concept behind Fiverr.com.

Just a few clicks and a client can place an order with a freelancer based on a specific set of deliverables.

Easy peasy, right?

Sure, but it comes at a cost. A big one.

This is one the few freelance platforms where buyers are given free reign to abuse, threaten and outright blackmail sellers any way they like.

Why? Because Fiverr turn a blind eye to it.

In this post, I want to share a recent bad experience as a seller on Fiverr, and why I decided to give up on the platform altogether.

UPDATE: I’m pleased to say, after several years of putting up with Fiverr’s platform and their incompetent staff, my girlfriend has finally launched her own graphic design service, BlankPalette.

How A Regular Order Quickly Turned Into A Hostage Situation

While I’ve been using Fiverr myself (on and off) for a while, this particular experience relates to my girlfriend’s account, not my own.

(I’ve been advising her on building up a reputable account, and how to go above and beyond with every last order. Everything stated is her doing, I’m just an observer.)

In this case, she had just gotten another $5 order on her logo gig, which seemed to be like any other… or so we thought.

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (1)The order was fulfilled in good time, and my girlfriend had even included a bonus logo concept as well as the source file (which is usually part of the more expensive package).

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (2)The client “loved” one of the concepts and so we proceeded to send her the appropriates file sizes, as stated in the gig description.

Soon after, things got a little weird.

(Video) Ultimate Fiverr Review | Top 5 Reasons Not To Use Fiverr - Scam Alert Plus Fiverr Tips and Tricks

The client came back asking for a social media kit to go with the logo, something that is clearly not offered as part of her gig.

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (3)Against my advice, my girlfriend decided to deliver the additional work, despite not getting paid any extra for it.

After that, the client responded with even more demands and some changes to the social media files.

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (4)At this point, she agreed enough was enough.

Despite every effort to please this person, they were clearly overstepping their boundaries here.

So, she sent the client a polite message:

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (5)The next reply was the nail in the coffin.

This is when the client went from simply overstepping boundaries to unquestionable blackmail. (The equivalent of taking my girlfriend’s Fiverr reputation hostage.)

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (6)F*cking disgusting.

While she took some time to ponder a response and reach out to Fiverr support for assistance, the client dideventually go ahead and leave a 1 star review.

Presumably this was to show her he/she wasn’t kidding.

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (7)Soon after, while still waiting on Fiverr’s response to the support query, the client paid an extra $10 for the social media kit.

Of course, the payment was accompanied by yet another threat.

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (8)At this point, all I wanted to do was go all Liam Neeson and hunt this person down so I could repeatedly punch them in the face.

(Seriously, I would have paid good money for the privilege.)

(Video) Is Fiverr Safe for Freelancers? \\ My Review of Fiverr

But, at the time, I still had hope that Fiverr support would step in and rescue my girlfriend from this PITA client.

Enter The *Almighty* Fiverr Support Team

When the response came back from Fiverr support, they told her they couldn’t force the buyer to accept the order.

Okay, that’s fair enough. (Even though the buyer already accepted it, technically.)

They also suggested drawing up a list for the buyer to show the work has been completed in accordance to the gig requirements.

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (9)Honestly, this reply just didn’t cut the mustard.

My girlfriend communicated in her initial email that the client was trying to extort her for free work outside the agreed terms, by leaving a negative review if she didn’t comply.

Of course, it wasn’t really about the work, it was about seeking protection from an abusive client who was blatantly pushing their luck.

Their reply didn’t give either of us any confidence that Fiverr really understood that, and even at this stage we felt like they didn’t want to get involved.

Here was her reply to Fiverr:

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (10)At the same time, she also responded to the buyers latest threat, explaining that she would not continue to work with them unless the feedback was changed/removed.

(Again, this is feedback that was clearly and intentionally left to bully her into providing work outside of the agreed terms.)

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (11)A fair request by anyones standards, right?

Well, apparently not.

Rather than acknowledge what the buyer had done up until this point, Fiverr immediately turned the tables on my girlfriend.

Turns out, shewas the one breaking all the rules.

(Video) Why You Should (AND Shouldn't!!) Start Freelancing on Fiverr in 2021

Because she had asked the client to change their feedback, she was no longer entitled to any help from Fiverr support.

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (12)You can imagine how we both felt reading this.

Everything that the buyer had said and done prior to her last message was now being swept under the rug — as if never happened at all.

Fiverr essentially chose to support a manipulative bully, leaving my girlfriend with a permanent stain on an account she’d worked so hard to build up.

Case closed.

What a f*cking joke.

Think This Was Just A One-Off? Think Again.

If everything that happened wasn’t upsetting enough, it’s knowing that this person is still running rampant on Fiverr, preying on defensless sellers without a shred of repercussion.

And believe me, there are plenty of buyers doing exactly this on Fiverr, knowing they can and will get away with it.

How do I know?

Well, as all of this was happening, I did some research to see if any other sellers went through a similar ordeal with a buyer.

Very quickly, I found a number of almost identical cases on the Fiverr forum dated years back. (that’s right, years.)

Like this one:

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (13)And this…

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (14)And this…

Fiverr Review: Why You Should NEVER Use Fiverr For Freelance Work (15)I could go on, but I won’t.

(Video) How to use Fiverr as a Buyer | Fiverr Outsourcing | Fiverr Tutorial for Beginners 2022

This is clearly something that’s been going on for a long time and it all stems from giving buyers too much power over sellers.

If there’s one thing I’ve learned about Fiverr, it’s that clients are ALWAYS more valued than freelancers.

Doesn’t matter how much time you put into a project, or how hard you worked on it, or even how well you handled communication during a dispute, when it really comes down to it…

…freelancers have little to no protection.

Even when it’s a clear cut case in your favour, there’s still every chance the client will come out on top. All it takes it one tiny thing you “did wrong” according to their terms of service and EVERYTHING else is disregarded

The worst part?

Looking at the evidence, it’s obvious to me that Fiverr is well aware of what’s going on, yet isstillwilling to sit back and let it happen.

Tut, tut.

A Final Message To Fiverr…

If you’re a decision maker at Fiverr and you’re reading this, I implore you to seriously reconsider your current support procedures for freelancers.

It’s not right that someone can put all that time and effort into building up an account and over-delivering at every possible opportunity, only to be shot down by the very people you rely on to protect you.

Look, I don’t want to abandon Fiverr.

I don’t want to be telling people to avoid your platform.

But after everything that has happened, you haven’t left me any choice.

Until something is done to protect freelancers from this kind of abuse, I will continue to spread this post and do whatever I can to prevent others from falling victim to your one-sided support team.

The second you actually do something about it and give freelancers a way to fight back, I’ll be more than happy to update the post.

(Video) Best Fiverr Alternatives in 2022 | 7 Best Freelancing Options to Make Quick Money Online

FAQs

Is Fiverr good for freelancers? ›

Fiverr is a good platform for freelancers and buyers, but it's important to rely on your own expertise, as low-cost gigs - even the ones that have a 5-star rating - may end up hurting your business. It's easy to become a seller on Fiverr and make money if you have skills and willing to work.

Can you trust Fiverr? ›

Fiverr is very safe as long as the transactions between the buyer and seller are done within the platform. Fiverr is designed to hold the buyer's payments and the seller's work to protect both sides.

What are the disadvantages of Fiverr? ›

Cons of Using Fiverr
  • Low income because of Fiverr's high commission. As mentioned earlier, Fiverr cut out a commission, including tips from your earnings for using their platforms. ...
  • Can be difficult for beginners. ...
  • At the Mercy of Fiverr. ...
  • Difficult to work with buyers.

How do I respond to a review on Fiverr? ›

Responding to a review

As soon as both reviews (from the buyer and seller) have been published, you can reply to a buyer's review from the Order page.

Which is better Fiverr or freelancer? ›

Fiverr is best for freelancers to offer their services, whereas Freelancer lets you post job offers and projects. Fiverr keeps 20 percent of your gains, whereas Freelancer comes with monthly plans and different ranges. Fiverr is best for a one-off gig, whereas Freelancer offers more long-term options.

Is Fiverr a good way to make money? ›

Fiverr is a great place to earn extra cash, as long as you have the right skills and can deliver top-notch service. If you believe that you have what it takes to provide premium services, Fiverr can help you earn as much as you want by doing what you love from anywhere in the world.

Is Fiverr real or fake? ›

While payments done through Fiverr are completely safe and secure, any payments outside of Fiverr are not guaranteed. Not only that but if any issues arise with your payment, we won't be able to assist you. Remember that asking for direct payments is an easy way for scam artists to steal your money or information.

Why is Fiverr the best? ›

The appeal of Fiverr has largely been the low costs of its services: gigs usually start around $5, which is where the name comes from. However, in more recent years they've attracted some higher-quality talent with fees to match, so now you're able to find a range of pricing, skill levels and services.

Which is better Upwork or Fiverr? ›

Fiverr is a better platform for short-term hiring, while Upwork is preferred for longer-term projects. Using Upwork, clients can set their hourly rate with freelancers, gauge the working hours spent by the freelancers on the project, and comfortably pay them.

How is Fiverr different from Upwork? ›

The main difference between these two platforms is that Fiverr is geared towards hiring freelancers for one-time projects, while Upwork focuses on building long-term relationships between freelancers and clients.

What are the cons of Upwork? ›

Upwork Cons:
  • You have to pay to play. In prior years, freelancers could bid on as many jobs as they wanted for free. ...
  • You have to pay Upwork's commission fee. ...
  • You have to keep your clients on the platform for two years. ...
  • 4 thoughts on “Pros and Cons of Upwork: An analysis from a $600k freelancer [2022]”
12 Apr 2022

What are the benefits of using Upwork? ›

Compared to budget freelance sites such as Fiverr or Freelancer.com, UpWork clients are more likely to pay higher rates for your services. That means they expect higher quality work, concise communication, and exceptional attention to detail.

How do I remove negative reviews on Fiverr? ›

There is nothing you can do to directly remove a review. You can ask the buyer – via the Resolution Center – to change their review, but the buyer has to agree to it, and only they can make any changes to the review.

What is a good response to a review? ›

This review made our day!” “Thank you so much for taking the time to leave us this amazing review.” “We are so grateful for your kind words. Thanks for sharing your review with us and the community.”

How do I respond to a negative review on Fiverr? ›

However when you get a bad review, I recommend you do three things.
  1. Apologize for any inconveniences and promise to do better next time.
  2. Go back to your drawing board and check if the review is actually true with your work. Then work on your areas of weakness and improve.
  3. Never be rude to your customer.
5 Jun 2020

What makes most of beginner freelancers fail? ›

Failing to Set the Right Rate or Time Scale

Every successful freelancer has a minimum rate they can work for, and the ability to estimate project timescales with reasonable accuracy. Both are critical – if you get the rate or the timescale wrong, you can end up losing serious amounts of money.

What is better then Fiverr? ›

1. Upwork. With a broad range of services and a longstanding reputation, Upwork is often the first platform that comes up when discussing Fiverr alternatives. Upwork is like an upscale version of Fiverr.

Why do people use Fiverr? ›

Fiverr sets their sellers up for success by overcoming three main challenges. First, they help you find clients through their platform and marketplace. They have hundreds of thousands of visitors a day. Second, they take away the painful and time consuming negotiation process.

How much can a beginner earn on Fiverr? ›

So how much can beginners make on Fiverr? It really depends on how much effort you are willing to put in. If you are just starting out, you can expect to make around $100-$200 per month. But if you are willing to work hard and deliver quality work, you could easily make $1,000 or more per month.

How can I make money without skills on Fiverr? ›

11 Ways You Can Make Money on Fiverr without Skills
  1. Beta Reading. A lot of sellers on Fiverr have great proofreading and editing skills. ...
  2. Social Media Sharing. ...
  3. Spokesperson. ...
  4. Record Testimonials on Video. ...
  5. Affiliate Marketing. ...
  6. Come up with Tag Lines. ...
  7. Create Collages or Photo Books. ...
  8. Download Videos.
22 Sept 2022

Is it easy to get work on Fiverr? ›

It's easy. Maintain your work quality, stick to the timelines and keep your clients updated on the progress. Offering added incentives is another way to retain customers and keep you above your competitors. Thanks to Fiverr, the demand for digital freelancing services in the global market is exploding.

Which freelancing website is best? ›

22 best freelance websites to find jobs
  1. Upwork. Upwork may be one of the best freelance websites for finding work no matter what type of freelancer you are. ...
  2. Designhill. ...
  3. Toptal. ...
  4. LinkedIn and LinkedIn ProFinder. ...
  5. We Work Remotely. ...
  6. Behance. ...
  7. SimplyHired. ...
  8. Dribbble.
1 Jun 2022

Who owns Fiverr? ›

Micha Kaufman, Co-Founder, Chief Executive Officer & Director. Micha Kaufman, our Co-Founder, has served as our Chief Executive Officer and as a member of our board of directors since our inception. Prior to co-founding Fiverr, Mr.

Is Fiverr good for students? ›

Fiverr is an online marketplace where freelancers can advertise their services. While you can use the site to find gigs that help with student life, it's also a great way to make money too.

Should I use Fiverr for my business? ›

If you're building or starting a business, then Fiverr is an excellent resource to get some of the time-consuming work done. For those unfamiliar with the website, it is a marketplace where people can buy and sell services. What makes it different from its competitors is that gigs can start as low as $5.

What are the benefits of Fiverr business? ›

Here are few of the many advantages of using freelance help from Fiverr Business for your business:
  • Get matched with the right freelancers for your project. ...
  • Save on payroll. ...
  • Be experimental. ...
  • Increase productivity. ...
  • Solve problems. ...
  • Launch your dream company. ...
  • Pivot quickly. ...
  • Control your spending.
2 Oct 2020

How much is Fiverr freelancer? ›

Fiverr freelancers charge between $5.00 and $995.00 per project. There is no subscription or sign-up fee. The freelancer keeps 80% of each transaction.

Which is better for beginner freelancer Fiverr or Upwork? ›

Fiverr is a better platform for gaining experience.

With Fiverr, you can rapidly test different freelance skills, and a variety of niches within each skillset. Once you find a winning service, it's then a lot easier to switch to Upwork or go out and get clients on your own.

Is Fiverr free to sell? ›

It's free to join Fiverr. There is no subscription required or fees to list your services. You keep 80% of each transaction.

Does Fiverr Check your education? ›

Fiverr is easy to sign-up, and there's no skills tests or vetting process you need to go through. If you have something to offer and whatever it's, you can sign up and post your gig.

Which one is better Upwork or freelancer? ›

For most freelancers, Upwork is the best choice.

It's better for long-term projects and finding honest work is much easier. However, due to Upwork's screening process, the platform only allows new workers to join if there's a genuine need for their services in the marketplace.

Why does Fiverr take so much money? ›

Fiverr takes 20% because they are a business that needs to make money. Whether you are a buyer or a seller on the platform, Fiverr is providing a service to you and charges accordingly. Fiverr takes 20% of the order price from sellers and they charge a 5.5% service fee to buyers.

What kind of platform is Fiverr? ›

Fiverr is a global online marketplace for freelance services. Fiverr's platform connects freelancers (sellers) to people or businesses looking to hire (buyers). Listings on Fiverr are diverse and range from "get a well-designed business card" to "help with HTML, JavaScript, CSS, and jQuery".

What are pros and cons of freelancing? ›

15 Pros and Cons of Freelancing
  • PRO: No More Mandatory 9-5.
  • CON: Less Job Security.
  • PRO: You're in Charge.
  • CON: Working in Isolation.
  • PRO: Choosing Your Clients.
  • CON: Tax Worries.
  • PRO: Earning Better Money.
  • CON: Inconsistent Work.
1 Apr 2022

Is Upwork good for beginners? ›

Yes, Upwork is a legitimate freelancing platform.

There's no denying that Upwork is a hit – but is it good for beginners? Yes, Upwork can be a great way to kickstart your freelancing career – as you're able to browse millions of jobs and find the ones that are perfect for you.

Can I trust Upwork? ›

Yes, Upwork is a legitimate freelance marketplace that connects clients and freelancers.

Is freelancing a good idea? ›

Freelancing is a fantastic career choice, especially when you have a passion for the skills you want to be paid for. It allows you to shape your work day as you see fit and work with some amazing clients on some fantastic projects. However, it is hard work, especially in the first few months and years.

Why freelance is better than a job? ›

Freelancing enables meaningful work

One of the greatest advantages of being a freelancer is deciding whom you want to work with. You can reach out to companies whose vision aligns with your own and get to work on a wide variety of exciting projects.

Why freelancing is the future? ›

Although freelancing started as a small thing, it is growing and evolving to become a major source of work. The projections for the future estimate that many more people will join this working style. Its rapid growth is backed up by the development of technology.

Is Fiverr or Upwork better? ›

For most companies, Upwork will be the better option for larger projects or tasks that require the knowledge and insight of a specialist. If you're just looking for someone to handle something simple, then Fiverr could be a great way to save cash.

What is better then Fiverr? ›

1. Upwork. With a broad range of services and a longstanding reputation, Upwork is often the first platform that comes up when discussing Fiverr alternatives. Upwork is like an upscale version of Fiverr.

Is Fiverr free for freelancers? ›

Fiverr: An overview

Fiverr is an online platform where freelancers can get projects, or gigs as they are called, from clients searching for their skills. It is free to sign up for freelancers, and you can list the type of gigs that you do, including at different service levels.

Which freelancing website is best? ›

22 best freelance websites to find jobs
  1. Upwork. Upwork may be one of the best freelance websites for finding work no matter what type of freelancer you are. ...
  2. Designhill. ...
  3. Toptal. ...
  4. LinkedIn and LinkedIn ProFinder. ...
  5. We Work Remotely. ...
  6. Behance. ...
  7. SimplyHired. ...
  8. Dribbble.
1 Jun 2022

What makes most of beginner freelancers fail? ›

Failing to Set the Right Rate or Time Scale

Every successful freelancer has a minimum rate they can work for, and the ability to estimate project timescales with reasonable accuracy. Both are critical – if you get the rate or the timescale wrong, you can end up losing serious amounts of money.

Which freelancing site is best for beginners? ›

Following are some of the best sites to start freelancing for beginners:
  • Toptal.
  • Upwork.
  • Freelancer.
  • Fiverr.
  • Guru.
  • Servicescape.
  • PeoplePerHour.
15 Sept 2022

Why is Fiverr the best? ›

The appeal of Fiverr has largely been the low costs of its services: gigs usually start around $5, which is where the name comes from. However, in more recent years they've attracted some higher-quality talent with fees to match, so now you're able to find a range of pricing, skill levels and services.

Which is better Upwork or Fiverr or freelancer? ›

Fiverr has many options for clients who are looking for creative professionals. Upwork, on the other hand, has a more diverse category of talents and projects and offers free membership. However, freelancers need to know that they have to pay a minimal amount whenever they bid on a project.

How many people use Fiverr? ›

Fiverr Usage Stats (Top Picks)

Fiverr has 3.42 million active buyers. Fiverr processed $699.3 million in gross merchandise value in 2020. Annual revenue for 2020 was $189.51 million.

Is it hard to get clients on Fiverr? ›

I discovered getting orders especially for new sellers is incredibly difficult, even if you create the perfect gig. Getting seen by a prospective client isn't a quick process due to the sheer number of new gigs being created daily, especially in popular categories.

Why do people use Fiverr? ›

Fiverr sets their sellers up for success by overcoming three main challenges. First, they help you find clients through their platform and marketplace. They have hundreds of thousands of visitors a day. Second, they take away the painful and time consuming negotiation process.

How can I make money without skills on Fiverr? ›

11 Ways You Can Make Money on Fiverr without Skills
  1. Beta Reading. A lot of sellers on Fiverr have great proofreading and editing skills. ...
  2. Social Media Sharing. ...
  3. Spokesperson. ...
  4. Record Testimonials on Video. ...
  5. Affiliate Marketing. ...
  6. Come up with Tag Lines. ...
  7. Create Collages or Photo Books. ...
  8. Download Videos.
22 Sept 2022

Does Fiverr charge a fee? ›

When an order is placed, buyers pay Fiverr the Gig price plus a 5% service fee with a minimum service fee of $2; upon successful completion of an order, Fiverr makes 80% of the Gig price available to the seller of the Gig.

Which skill is best for freelancing? ›

Top 10 In-Demand Freelancing Job Skills
  • Graphic Design. ...
  • Photography & Videography. ...
  • SEO. ...
  • Social Media Manager & Community Manager. ...
  • Virtual Assistant. ...
  • Website Design. ...
  • Website Development (Coders, Developers & Programmers, Software Engineers) ...
  • Writing (Copywriting, Content Marketing, Report Writing)

Is freelancing easy? ›

Freelancing is not easy. You need to work hard and be determined to succeed as a freelancer. More importantly, it takes time to gain experience and develop skills. A good way to make this process easier is to find a coach and improve your skills by taking courses and reading books.

What skills are needed to be a freelancer? ›

These skills include:
  • Communication. Communication skills help freelancers consult with clients on project requirements, like deadlines, materials and content. ...
  • Negotiation. ...
  • Industry knowledge. ...
  • Marketing. ...
  • Graphic design. ...
  • Creativity. ...
  • Project management. ...
  • Empathy.
25 May 2021

Videos

1. Fiverr Voiceover Jobs for Beginners 2021 | Review of Fiverr Website for Freelance Voice Work
(Crown Stag Voice over)
2. I Spent HUNDREDS on FIVERR So You Don't Have To: Fiverr Review
(Jimmy Tries World)
3. Becoming a Fiverr Freelancer (The Truth) - Fiverr Seller Guide
(Aleksander Vitkin)
4. Fiverr Scam Warning! 5 Gigs Entrepreneurs Should NEVER Buy! (Fiverr Review)
(Jason Whaling)
5. HOW LONG DOES IT TAKE TO MAKE MONEY ON FIVERR? FIVERR FOR BEGINNERS 2022.
(Jean Wandimi)
6. The best Fiverr Alternative! Stop Using Fiverr For Freelance Work! | Freelancing | Online Jobs
(Adam Buontempo)

Top Articles

You might also like

Latest Posts

Article information

Author: Corie Satterfield

Last Updated: 12/18/2022

Views: 5668

Rating: 4.1 / 5 (62 voted)

Reviews: 85% of readers found this page helpful

Author information

Name: Corie Satterfield

Birthday: 1992-08-19

Address: 850 Benjamin Bridge, Dickinsonchester, CO 68572-0542

Phone: +26813599986666

Job: Sales Manager

Hobby: Table tennis, Soapmaking, Flower arranging, amateur radio, Rock climbing, scrapbook, Horseback riding

Introduction: My name is Corie Satterfield, I am a fancy, perfect, spotless, quaint, fantastic, funny, lucky person who loves writing and wants to share my knowledge and understanding with you.